Shipping Policy
At Petpedia, we work to get your order to you safely and as quickly as possible.
1. Order Processing
Orders are usually processed within 1–2 business days after payment is confirmed. You’ll receive an order confirmation once your order is placed.
2. Delivery Time
Delivery usually takes 3–7 business days, depending on your location and the courier service.
Please note that delivery times are estimates and may vary due to weather, holidays, courier delays, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be shown at checkout before you complete your purchase.
4. Order Tracking
Once your order has been shipped, we’ll provide tracking information when available so you can follow your delivery.
5. Delayed or Lost Orders
If your order is significantly delayed or appears to be lost, please contact us and we’ll help you check its status with the courier.
6. Damaged or Incorrect Orders
Please check your order when it arrives. If you receive a damaged, defective, or incorrect product, contact us as soon as possible with your order details and photos of the issue.
7. Contact Us
For shipping-related questions, contact us:
Phone: +91 9061333733
Email: support@petpedia.in