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Privacy Policy

Last updated: September 12, 2026
At Petpedia, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

1. Information We Collect

We may collect information such as your name, phone number, email address, billing and shipping address, payment details, order history, and information about how you use our website. We may also collect certain device and cookie information.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Process payments and returns
  • Provide customer support
  • Improve our website and services
  • Send order updates and, where permitted, promotional messages
  • Prevent fraud and protect our services
  • Comply with legal requirements

3. Sharing Your Information

We may share necessary information with trusted service providers, including Shopify, payment providers, delivery partners, and technology providers, to operate our store and fulfill your orders. We may also share information when required by law or with your consent.

4. Shopify & Cookies

Our store is powered by Shopify, which processes information to provide and improve our shopping services. We may also use cookies and similar technologies to improve your experience.

5. Your Choices

Depending on applicable law, you may have rights to access, correct, or delete your personal information. You can also unsubscribe from promotional emails at any time.

6. Data Security

We take reasonable steps to protect your information, but no online system can be guaranteed to be completely secure.

7. Changes to This Policy

We may update this Privacy Policy when necessary. Any changes will be posted on this page with an updated date.

8. Contact Us

For questions or privacy requests, contact us:

Phone: +91 9061333733

Email: support@petpedia.in